Th!ngs to TH!NK About

Do you want to know more about being an inspiring leader and building a happy team? You are in the right place. We continue to add articles, tutorials and case studies so that you can find solutions for your business. This section is dynamic and always expanding. If you have a specific question, contact us, and we will do our best to answer it.

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The Everything DiSC® Model (Video)

Understanding people’s needs is one of the best ways to become a more effective leader and create a more cohesive team. In this post we share a video that shows how the The Everything DiSC® Model makes this a reality.

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Giving Feedback Is Tough, or Is it?

Delivering constructive feedback can be tricky to say the least. Today Cindy shares a model for Giving Feedback to make the process just a little bit easier

When You Listen to Win, Everybody Wins

Listening is not merely the ability to stop talking. Active listening requires you to attach meaning to what you hear and take thoughtful, appropriate actions on that information. The Personal Listening Profile by Wiley Publishing breaks down listening into five different approaches.

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Case Study: Oceanic Time Warner Cable

Oceanic Time Warner Cable’s implementation of TH!NK Training’s Everything DiSC training has resulted in a satisfied workforce, and higher customer satisfaction scores

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Lessons from a Newbie

Sarah learns a valuable lesson from a “newbie” which reinforces the necessity to treat clients with the care and attention they deserve – as if they were your first.