The Five Behaviors™ Team Development is a unique learning experience that helps people discover how to build a truly cohesive and effective team.
The Five Behaviors™ Team Development has a simple goal: To facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team.
The Five Behaviors™ profile, which provides both individual and team feedback, is grounded in the model described in The Five Dysfunctions of a Team, the internationally best-selling leadership fable by Patrick Lencioni.
The Five Behaviors™ Team Development Powered by Everything DiSC® helps teams understand how to apply The Five Behaviors™ model of Trust, Conflict, Commitment, Accountability, and Results to their work culture. By utilizing Everything DiSC, a tool that helps build effective team communication and relationships, this program allows participants to learn about their own DiSC style — D: Dominance, i: Influence, S: Steadiness, and C: Conscientiousness — and discover how each style brings value to the team.
BUILDING THE FOUNDATION OF A COHESIVE TEAM
Trust lies at the heart of a functioning, cohesive team and can only happen when team members are willing to be completely vulnerable with one another. This includes saying things like “I’m sorry” or “Your idea was better than mine.” A personality assessment can help people gain insight on their peers and develop empathy, two important qualities that allow a team to build trust.
Productive individuals thrive on teams that are based on trust—the foundation of The Five Behaviors™ model. In this program, teams discover how to view vulnerability as an opportunity for strengthening relationships among their teammates.
ENGAGING IN HEALTHY CONFLICT
Conflict is naturally uncomfortable, but productive conflict focused on concepts and ideas is essential for any great team to grow. When teams have a foundation of vulnerability-based trust, conflict simply becomes an attempt to find the best possible solution in the shortest period of time.
When teams have a foundation of vulnerability-based trust, team members feel safe to engage in productive conflict focused on concepts and ideas. This conflict becomes a means for debating different perspectives and landing on the best possible solution.
BUYING IN ON DECISIONS
Commitment is clarity around decisions, not consensus. With commitment, teams move forward with complete buy-in from every team member – including those who may initially disagree.
The Five Behaviors™ model explores commitment as clarity around decisions and complete buy-in from team members. Teams that achieve commitment use a common language to engage in healthy debate and support decisions even if everyone does not initially agree.
HOLDING TEAM MEMBERS ACCOUNTABLE
It’s easy to avoid difficult conversations, but calling out peers on performance or behaviors that might hurt the team is essential to productivity. By “entering the danger” with one another, team members feel trusted, respected, and responsible for getting things done right.
High-performing teams set high standards for themselves. Holding team members accountable for their responsibilities helps establish respect among peers and guides the team to live up to their expectations.
FOCUSING ON COLLECTIVE RESULTS
One of the greatest challenges to team success is the inattention to results. Great teams ensure all members, regardless of their individual responsibilities and areas of expertise, are doing their best to help accomplish team goals.
The goal of every team is results. By building a foundation of trust, engaging in productive conflict, achieving commitment, and holding team members accountable, teams never lose sight of their collective goals and can achieve their peak performance.
We like to think that our product development process is the secret to our success. We research, we storyboard, we build a full working prototype, we get extensive workshop feedback (from actual participants going through a program), and then… we start over again. And for each product, we do this until we get it right. It’s hard, but we do this because it’s the only way to ensure that the learner experience is as powerful as it can be. We are radically customer-focused every step of the way.
The Five Behaviors™ Team Development grew out of a decade-long relationship with Patrick Lencioni and his colleagues at The Table Group. During our development process, we extensively tested and refined the program with more than 300 teams and 3,500 team members.
At the end of the day, the participant has to agree with his or her results. And while most assessments in our industry are just tested for internal reliability, we take it a few steps further. We look at things like test-retest (the stability of the tool), the correlations with other respected instruments, the correlations with outside observer ratings, and the correlations with actual work behavior. It’s a big investment, but we do it because this information is what allows us to refine the assessment and make sure we are getting the participant the most accurate results possible. Getting the assessment right is our very first job.
The Five Behaviors of a Cohesive Team assessment and accompanying material is designed for an intact team. Before choosing this program, consider the questions: Is the team really a TEAM? A team is a relatively small number of people (from three to twelve) who meet on a regular basis and are collectively responsible for results. The team members share common goals as well as the rewards and responsibilities for achieving them. Not every group is a team. For example, a group that appears to be a team might simply be a collection of people who report to the same manager, but who have relatively little interdependence and mutual accountability. If a group does not meet the criteria of a true team, this process is unlikely to produce the results they expect.
Choose from the One-Day Facilitation Program for an overview or Three-Day Facilitation Program for in-depth, guided facilitation. Each program has seven modules with over 40 minutes of video and annotated facilitator reports. Each module includes:
Module 1: Introduction – Introduces The Five Behaviors of a Cohesive Team Model
Module 2: Building Trust – Teaches the concept of vulnerability-based trust
Module 3: Mastering Conflict – Helps participants understand the benefits of healthy conflict
Module 4: Achieving Commitment – Shows how clarity and buy-in are key to achieving commitment
Module 5: Embracing Accountability – Stresses the importance of peer-to-peer accountability
Module 6: Focusing on Results – Emphasizes that collective results are more important than individual goals
Module 7: Review and Action Plan – Allows participants to review what they’ve learned and to create an action plan to improve the team’s productivity
The fully scripted Facilitator’s Guide includes supporting presentation materials and participant handouts. Through the use of experiential activities, video, and discussion, an intact team is led through the powerful The Five Behaviors model, learning and practicing the behaviors that will make the team more cohesive and improve its performance.
Please note: team member profiles are purchased separately.
This tool is used by the facilitator when preparing for a team session. The report is a copy of the team profile with the following notations:
In addition, an appendix includes a ranking of all assessment items by team average and the team’s percentile for each of The Five Behaviors.
Create an end-to-end teamwork development program or concentrate on specific areas. Switch out video clips and modify the Facilitator’s Guide, PowerPoint® slides, and handouts. Add or delete sections to fit any time frame.
Hear first-hand how to interpret The Five Behaviors reports so you can easily and thoroughly answer participant questions. Gain insightful information from our Director of Research that you can’t find anywhere else. The podcast is broken up into short clips that cover The Five Behaviors model, the team profile, and the Annotated Team Report.
The Five Behaviors of a Cohesive Team™ program is different. Facilitator Accreditation will help you hone your instincts for when to stick to the agenda and when to improvise, when to let a debate play out and when to cut it short.
What would you do if a team member begins to cry during a workshop? What would you do if the team leader turned out to be the real problem?
You’re an experienced facilitator, but these scenarios are not common during a typical workplace training. The Five Behaviors of a Cohesive Team is different. Sessions can get heated. Participants can become emotional. The team leader can be defensive. Timelines and scripts can get thrown out the window. As a facilitator, you can influence whether a team sees an uncomfortable moment through or misses out on the opportunity to grow.
This course will help participants gain confidence, credentials and expertise using The Five Behaviors™ model and accompanying course material. Participants will also learn to navigate unexpected and challenging conversations during Five Behaviors sessions.
Facilitator Accreditation is available to both partners and individuals within client organizations. Partner sessions will be held separately from client sessions. Accreditation will be granted upon completion of the Wiley course and passing of the accompanying exam. Accreditation is valid for at least two years.
The Five Behaviors of a Cohesive Team™ Progress Report is for teams who have already taken the original The Five Behaviors™ assessment. The Progress Report measures team progress by graphically comparing how a team’s performance changed over time.
The Progress Report highlights areas of greatest improvement and decline, offers productive points of discussion, and provides an action plan to help teams prioritize and set specific goals. You’ll be able to compare how a team’s performance has changed over time and highlight areas of greatest improvement and of greatest decline.
Any team that was a good candidate for The Five Behaviors™ Team Development assessment qualifies for The Progress Report 6–12 months after taking The Five Behaviors assessment. Review the section on “Assessing a team’s readiness” in the Getting Started Guide in your facilitation kit in order to make sure the team is still a good fit.
“Teamwork ultimately comes down to practicing a small set of principles over a long period of time.” —Patrick Lencioni
The Five Behaviors program is a framework that helps team members have deeper conversations about how they work together on a day-to-day basis. It’s a program that is rich enough for a team to come back to again and again. The Progress Report is designed especially to show a team how its behaviors have changed as compared to the last time the team was assessed. In addition to showing the improvements on the team, the report outlines challenges that may be hindering further development.
A typical engagement would likely last 2–4 hours; however, the timing will depend on your goals as the facilitator and the needs of the team.
If one or two people have joined the team since the original assessment was completed, you will still be able to add their data to The Progress Report. These members will have a longer assessment experience, as they will need to take the DiSC portion of the assessment to receive their DiSC narrative and to be included on the DiSC Team Map and Conflict Map. These team members will answer questions about the team and will receive their own Progress Report. You also have the option to import DiSC data from any Everything DiSC assessment into The Progress Report. You may want to recommend new team members read The Five Dysfunctions of a Team in order to give them a deeper understanding of the model. Alternatively, you could meet separately to bring new team members up to speed prior to any engagement with the whole team.
Yes, each team member will receive a personalized report. This report includes the person’s DiSC style and narrative from the original report in addition to outlining team progress. It also includes the updated DiSC Team Map and Conflict Team Map.
We encourage you to take The Five Behaviors of a Cohesive Team™ Facilitator Accreditation course.
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